United Airlines now is being sued in a San Francisco court for allegedly false advertising allegations. Passengers claim they paid additional for window seats but the seats have zero windows.
A judge dismissed United's argument that a “window seat” does not guarantee a view, and allowed the lawsuit to proceed. The ruling lets passengers continue their case in the legal system and could lead to compensation or other relief. United may have to update its seat-marketing strategy. The lawsuit claims United advertised window seats labeled as having a view, which the airline says is unneeded as promised.