Shopify reported that some merchants using its platform faced checkout issues during Cyber Monday, affecting online sales capabilities.
"Some merchants that use Shopify's platform for online sales may experience an issue with checkouts," the company announced.
This technical disruption impacted the ability of certain businesses to complete transactions, potentially affecting sales volumes during one of the busiest online shopping days of the year.
Shopify's checkout problem on Cyber Monday underscores the challenges e-commerce platforms face in maintaining seamless service during peak traffic periods.