On Cyber Monday 2025, Shopify faced an outage disrupting merchant logins and point-of-sale access, coinciding with peak online shopping amid thousands of user reports. (142 characters)
Certain merchants encountered login failures on Shopify, while others lost access to point-of-sale systems vital for transactions. The platform confirmed these disruptions in its status update during the busy Cyber Monday sales period.
Downdetector logged thousands of issues peaking near 4,000 around 11 a.m. EST, affecting users globally including the UK. Shopify later resolved login authentication problems and noted recovery signs by early afternoon. This hit during a record projected $14.2 billion in U.S. online spending.