Salesforce Updates Agentforce 360
Salesforce has announced an update to its Agentforce platform, providing a solution for building, deploying, and controlling agents to power the agentic enterprise, with Slack as the front end.
Customers are not currently getting value from their AI investments, they are stuck in what I call ‘pilot purgatory’
The new release, Agentforce 360, aims to give teams the fastest path from AI prototypes to production-scale agents. It will be showcased at the company’s annual Dreamforce conference.
According to Salesforce president and chief engineering officer Srinivas Tallapragada, Agentforce 360 unites humans, agents, apps, and data.
Author summary: Salesforce updates Agentforce with new features.