Retail Trust launches new Let’s Respect Retail campaign amid surge of abuse

Retail Trust Launches New Campaign

The Retail Trust has launched a new consumer-facing campaign, "Let's Respect Retail", urging shoppers to show respect for retail staff amid a surge in abuse levels on the shop floor.

According to new research by the charity, over three-quarters of shop staff experienced intimidating behaviour in the last year, and a quarter were physically assaulted.

The campaign aims to address the rising levels of abuse against retail staff.

The Retail Trust's efforts come as a response to the alarming rates of abuse faced by retail workers, highlighting the need for a more respectful shopping environment.

Author's summary: Retail Trust launches campaign to curb shop floor abuse.

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Retail Week Retail Week — 2025-11-04